Privacy policy
How AliTechGrid Canada handles customer information for booking, service and business administration.
Effective date: August 1, 2026. This is an operational website draft and should receive Canadian legal/privacy review before broad commercial use.
Information we collect
We may collect contact information, booking details, device information, service descriptions, communications, quote and invoice records, and information reasonably necessary to perform requested services.
How information is used
Information is used to schedule appointments, communicate with customers, diagnose and deliver services, prepare quotes and invoices, maintain records, support warranty or follow-up requests, and meet legal obligations.
Device and data access
Some services may require access to a device, operating system, account or stored information. Access should be limited to what is reasonably necessary for the approved service. Customers should back up important data where possible and should not send passwords or sensitive payment information by ordinary email.
Service providers
We may use service providers such as Zoho for booking and email, website hosting providers and payment or invoicing providers. Those providers process information under their own terms and privacy practices.
Retention and safeguards
Records are retained only as reasonably necessary for service, accounting, warranty, dispute and legal purposes. Reasonable administrative and technical safeguards are used, but no system can be guaranteed completely secure.
Questions and requests
Privacy questions or access/correction requests may be sent to contact@alitechgrid.com.